Privacy policy
Privacy Policy
This policy describes how Lumérie collects, uses and protects your personal information when you visit or make a purchase from our store.
Information we collect
- Information you provide: name, email, phone number, and shipping and billing address when you place an order or contact us.
- Payment information: processed securely by our payment provider. Lumérie does not store your full card details.
- Browsing information: technical data such as your device, browser, IP address and the pages you visit, collected through cookies and similar technologies.
How we use your information
- To process and ship your orders and handle returns.
- To communicate with you about your order and answer your questions.
- To send you news and offers, only if you opted in. You can unsubscribe at any time.
- To improve our store and prevent fraud.
Who we share it with
We share your information only with the service providers we need to operate: our store platform (Shopify), payment processors, shipping carriers and product suppliers, and analytics or advertising tools. We do not sell your personal information.
Cookies
We use cookies to make the store work, remember your cart and understand how the site is used. You can manage your preferences on our Your privacy choices page or in your browser settings.
Your rights
You can ask us to access, correct or delete your personal information, and opt out of sharing your information for advertising. If you live in California or another state with privacy laws, you have the rights those laws provide. Contact us through our contact page.
Retention and security
We keep your information for as long as needed for the purposes described above or as required by law, and we use reasonable measures to protect it.
Changes
We may update this policy from time to time. The current version will always be posted here.